Returns - W7 Makeup

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FINAL ORDERS: Order by 12pm on Monday 18th December for guaranteed shipping before Christmas. Orders placed after this time will not be packed, processed or dispatched until W/C 1st January 2024.


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However if you are from the USA you might want to head over to our regional stores to shop in your own local currency and for better delivery rates.

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Orders will be dealt with and processed within 3-5 working days. Once processed, delivery time from our U.S.A fulfilment house will be clearly stated within  the tracking link provided.

Our policy allows for you to get a refund or return a product within 30 days of purchase. If more than the allowed time has passed, unfortunately we cannot offer you a refund or return.

All returned items must be un-opened and unused in order for a refund to be issued,

On receipt of your item, we will inform you whether or not your refund request was successful, and, if successful, credit will be restored to your original method of payment. Unfortunately, refunds can only be provided on full-price items. For full details please see our terms and conditions.