W7's Delivery & Returns - W7 Makeup

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Delivery & Returns

Orders will be dealt with and processed within 3-5 working days. Estimated delivery times can be found below. Please keep in mind that during the holidays and busier periods, this time may vary. 

We offer a variety of delivery options. Please see below for more information.

United Kingdom & Ireland

United Kingdom

Shipping Option Delivery Time* Cost Tracked?
DPD 48 Hours 48 Hours £6.99

Yes

First Class Royal Mail 1-2 Business Days £4.99 No
Second Class Royal Mail 3-5 Business Days Free No

Ireland

Shipping Option Delivery Time* Cost Tracked?
DPD Tracked 3-5 Business Days £10.00

Yes

 

International Delivery

Please note, below shows generic international shipping options. Specific pricing and carriers are calculated individually at checkout.

Europe

Shipping Option Delivery Time* Cost Tracked?
Royal Mail Int. Standard 10 Business Days >£6.99 No
DPD Tracked 3-5 Business Days £7 - £25 Yes

ROW

Shipping Option Delivery Time* Cost Tracked?
DPD Tracked 3-5 Business Days £19.99 Yes

 

Nail Polish 

Due to shipping regulations, a small delivery fee of £2 will be applied to orders containing a single nail polish (under £5.90). We cannot ship nail polish outside of the UK.

 

Please note, busier periods may result in delivery delays and due to this, we kindly ask for you to allow a few extra days on top of these estimated timeframes.

If your order still hasn't arrived after this extended time, please Contact Us and we can look into this further for you.

We are not responsible for any deliveries that may be affected by delivery re-attempts, customs or transportation strikes or delays, nor any extra fee’s or customs charges once the package has exited the United Kingdom.

*Estimated time of delivery after dispatch e-mail has been received. 

Our policy allows for you to get a refund or return a product within 30 days of purchase. If more than the allowed time has passed, unfortunately we cannot offer you a refund or return.

To complete your return, we require you to complete the returns slip provided in your delivery. Please send your sealed returns back to the address given on the returns slip provided with your order.

On receipt of your item, we will inform you whether or not your refund request was successful, and, if successful, credit will be restored to your original method of payment. Unfortunately, refunds can only be provided on full-price items. For full details please see our terms and conditions.